FAQ

Updated August 25, 2026

What can I purchase?

Available ranges include skincare, body and hair care, makeup, selected sets, and personal-care accessories. Current product information appears on each item page.

Does every order ship free?

The order checkout confirms whether a free service or a charge applies to the selected destination.

How long do processing and transit take?

Preparation generally takes about 1–2 business days. The carrier estimate after dispatch is commonly 2–4 business days and is not a guarantee.

What if I reconsidered or ordered the wrong item?

A mailed return or exchange may be requested during the 30 days following delivery, even when the merchandise has no defect. It must be new and unused, retain its original condition, and include the original packaging, labels, and accessories.

Will I pay for the label or a restocking charge?

No. A prepaid label is supplied inside the parcel at no cost, and no restocking fee is assessed.

How do I report damage, a defect, a shipment error, or missing contents?

Provide the order number, checkout email, details of the concern, and any requested photos or video of the goods and packaging. Do not send a parcel before approval.

What happens after a refund is approved?

Processing to the original payment method is completed within 10 days. Replacement requests remain dependent on available inventory.

What forms of payment are supported?

Only options shown for the transaction during checkout are active, and each remains subject to provider authorization.

Where should a question be sent?

Use the contact details below. For order assistance, include the order number and the checkout email.

Are cookies, analytics, or advertising measurement used?

Core cookies operate required features. Optional measurement technologies may operate where permission settings and law allow.

Where are all applicable policies?

Complete information is provided in the Shipping, Refund, Payment, Privacy, and Terms sections.

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Email: nguyenngoc34488@gmail.com
Mailing address: 5100 Greenwell Springs Rd, Baton Rouge, Louisiana, 70806, US
Phone: (434) 937-0881